Sevocity EHR is a cloud-based Electronic Health Records (EHR) system that caters to a wide range of medical specialties and practice sizes. This comprehensive platform offers a blend of specialty-specific features and content, along with standard EHR functionalities, to provide a tailored experience for individual practices and providers.
Key Features
Sevocity EHR presents a rich set of features that contribute to efficient and streamlined healthcare operations.
Some notable functionalities include:
| Feature |
|---|
| Appointment Management |
| Billing Management |
| Clinical Workflow |
| Document Management |
| EM Coding |
| Insurance and Claims |
| Lab Integration |
| Medical Templates |
| Patient Demographics |
| Patient History |
| Patient Portal |
| Referrals |
| Reporting and Analytics |
| Scheduling |
| Voice Recognition |
| e-Prescription |
These features enable healthcare providers to manage appointments, patient demographics and history, and perform functions like e-prescribing, reporting, and analytics, among others.
Accessibility and Security
Being a cloud-based platform, Sevocity EHR can be accessed from any device with an internet connection, promoting mobility and convenience. It ensures robust security with features like disaster recovery protection and a military-grade data warehouse. Additionally, it supports multiple office locations and offers a web app for enhanced accessibility.
Support and Training
Understanding the complexities associated with adopting a new EHR system, Sevocity offers consultancy and training services as part of the start-up cost. It also provides 24-hour support all year round to ensure seamless operations and user satisfaction.
Compliance and Specialties
Sevocity EHR is compliant with the Health Insurance Portability and Accountability Act (HIPAA), International Classification of Diseases-10 (ICD-10), Current Procedural Terminology (CPT), and Health Level Seven International (HL7) standards.
The system is designed to cater to a broad spectrum of specialties, including but not limited to Allergy and Immunology, Cardiology, Dermatology, Family Medicine, Neurology and Neurosurgery, Pediatrics, and many others.
Practice Size
Whether it’s a solo practice or a large healthcare institution with over 50 physicians, Sevocity EHR has the flexibility to adapt to various practice sizes, ensuring that all healthcare providers can benefit from its extensive features.
Pros and Cons
Like any other software, Sevocity EHR comes with its own set of pros and cons. Here’s what users have to say about their experience with the system:
Pros
- Ease of use compared to other EMR software.
- Direct integration with the billing system simplifies financial operations.
- Excellent customer service with prompt issue resolution.
- The system is easily customizable with infinite ways to modify the exam.
- The software provides great training support, although it might take a minute to learn.
Cons
- The software occasionally freezes up, making it difficult to get out of charts. Sometimes a program restart may be required.
- Records uploaded by accident cannot be permanently deleted.
- Emailing within the system can be difficult as there isn’t a history of sent messages and users cannot cut and paste
- Users have reported issues with internet connections, which are often blamed on the software.
- Mandatory frequent password changes have been reported as inconvenient.
- The system lacks adequate fax/EHR integration and the ability to incorporate laboratory results in the body of the encounter note.
Conclusion
In summary, Sevocity EHR is a versatile, user-friendly, and comprehensive EHR system that offers a wide range of features and caters to various medical specialties and practice sizes. Its cloud-based delivery, robust security features, and 24/7 support make it a reliable choice for healthcare providers. However, like any software, it has its pros and cons. While users appreciate its ease of use, customization options, and excellent customer service, some have expressed concerns about occasional system freezes and limitations in internal communication and record deletion.